Policy – Inchat

Welcome to InChat!

BigIn JSC (“we,” “us,” or “our”) operates the InChat mobile application (the “App”). This Privacy Policy describes how we collect, use, and disclose your information in connection with your use of the App. We are committed to protecting your privacy and ensuring the security of your information.

1.Information We Collect

We collect two main categories of information when you use the App:

– Account Information (Optional): When you create an InChat account, we collect your email address (optional) and username. This information allows you to personalize your experience and access certain features within the App.

– Usage Data: We collect information about your activity on the App to improve its functionality and personalize your experience. This data includes:

• Text Generation & Interactions: The prompts, content you generate (e.g., emails, social media posts), and searches performed within the App. This data is anonymized and not linked to your account (if you have one).
• App Usage: Features you use, frequency of use, and overall engagement with the App.
• Device Information: Device model, operating system version, and a unique device identifier. This helps us diagnose technical issues and ensure optimal performance across different devices.

2. How We Use Your Information

We use the information we collect for the following purposes:

– Provide and Improve the App: Delivering core functionalities, personalizing content suggestions, and analyzing usage patterns to identify areas for improvement.

– Account Management: Enabling features like account creation, login, and password management (if you create an account).

– Customer Communication: Responding to your inquiries, providing updates or promotional offers related to InChat (with your consent).

– Legal Compliance: Fulfilling our legal obligations and responding to lawful requests from authorized authorities

– Security & Fraud Prevention: Detecting and preventing security threats, fraudulent activities, or misuse of the App.

3. Sharing Your Information

We share your information only under limited circumstances:

– Service Providers: We may share your data with trusted third-party service providers who assist us in operating the App. These providers are contractually obligated to handle your information securely and use it only for the purpose of providing services to InChat.

– Legal Requirements: We may disclose your information if required by law, court order, or in good faith belief that such disclosure is necessary to comply with legal obligations, protect our rights, or ensure the safety of others.

4. Your Choices & Data Control

We respect your right to control your information. You can exercise your choices through the following methods:

– Account Deletion: You can request to delete your account and associated data at any time. Once deleted, this information will no longer be accessible through the App.

– Data Access: You have the right to request access to the information we collect about you. This includes your account information (if applicable) and anonymized usage data.

– Promotional Communication: You can opt-out of receiving marketing emails from us by following the unsubscribe instructions in the emails.

5. Data Retention

We retain your information for as long as it’s necessary to fulfill the purposes outlined in this Privacy Policy. This includes maintaining your account functionality (if applicable), providing ongoing App support, and complying with legal requirements.

6. Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you learn that your child has provided us with personal information, please contact us. We will take steps to delete the information from our servers.

7. Security

We take reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. This includes implementing industry-standard security practices, data encryption, and access controls. However, no internet or electronic storage system is 100% secure. We cannot guarantee the absolute security of your information.

8. International Transfers

Your information may be transferred to, stored, and processed in countries other than your own. These countries may have different data protection laws than your own. We will take steps to ensure that your information is transferred in accordance with applicable data protection laws and receives an equivalent level of protection.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or comply with legal requirements. We will notify you of any material changes by posting the new Privacy Policy on the App or sending you an email notification (if you have provided an email address).

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at inchat@bigin.vn.